Your privacy matters to us. This Privacy Policy explains what personal information 786wen collects from Pakistan players, how we use and protect it, who we share it with, and what rights you have over your own data.
Six core principles that guide how 786wen handles personal data for every Pakistan player
All data transmitted between your device and 786wen is protected by SSL/TLS encryption. Sensitive account details, payment information, and KYC documents are stored with industry-standard encryption and never exposed in plain text.
786wen does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process PKR payments, verify your identity, and improve your experience on the platform.
You have the right to access, correct, and request deletion of your personal data at any time. Contact our support team and we will process your request promptly. Your account settings also allow direct control over marketing preferences.
Payment details used for JazzCash, Easypaisa, Raast, Bank Transfer, and card transactions are handled through secure payment processors. 786wen does not store full card numbers or mobile wallet PINs on our servers.
786wen uses cookies to maintain your login session, remember preferences, and understand platform usage patterns. We do not use cookies to track you across unrelated websites. You can manage cookie settings through your browser at any time.
We only keep your data for as long as necessary to operate your account and meet legal obligations. Once data is no longer required, it is securely deleted. KYC documents are retained for the period required by financial compliance standards.
As a 786wen player, you have these rights over your personal information — contact support to exercise any of them
Request a copy of all personal data we hold about you, including account records, transaction history, and KYC documents we have on file.
If any personal information we hold is inaccurate or out of date, you can request a correction. We will update your records promptly after verification.
You can request deletion of your personal data. Some data may be retained for legal compliance purposes, but we will confirm exactly what is kept and why.
You may request that we limit how we use your data in certain circumstances, for example while a data correction request is being processed.
You can withdraw consent for promotional emails, SMS, and push notifications at any time through your account settings or by contacting support.
You can request your data in a structured, machine-readable format if you wish to transfer your information to another service or keep your own records.
By registering an account on 786wen, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described below. If you do not agree, please do not create an account or use the platform.
786wen is an online entertainment platform offering Fish Games, Bingo, Live Casino, Sports Betting — including Cricket, PSL T20 matches, Football, and Esports — along with Slots and a tiered VIP programme. This Privacy Policy explains how we collect, process, store, and protect personal information belonging to players registered in Pakistan.
We are committed to handling your data with care and transparency. We collect only what we need, use it only for legitimate purposes, and do not pass it to third parties for their own marketing or commercial benefit. This policy applies to all interactions with 786wen — through the website, the 786wen Android app, and any communications with our support team.
This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming guidelines.
We collect personal information at different stages of your relationship with 786wen. The categories of data we collect are set out in the table below:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number | Registration and KYC verification |
| Contact Data | Mobile number, email address | Account registration |
| Financial Data | JazzCash / Easypaisa account reference, bank account details, transaction history in PKR | Deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system, app version | Every platform visit or session |
| Usage Data | Games played, bets placed, session duration, login times | During active sessions |
| Communication Data | Live chat transcripts, support emails, in-app messages | When contacting support |
| Marketing Preferences | Opt-in or opt-out status for SMS, email, and push notifications | Registration and account settings |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless this is directly relevant to a responsible gaming or self-exclusion request — in which case your explicit consent is obtained first.
786wen uses your personal data for the following purposes:
We only use your data for the purposes listed above. We do not build advertising profiles, sell data to data brokers, or use your information for any purpose unrelated to your 786wen account and experience.
All financial transactions on 786wen are processed in PKR. When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, Bank Transfer, debit card, or mobile wallet, we collect the minimum payment information required to process that transaction.
786wen does not store full card numbers, mobile wallet PINs, or net banking passwords on our servers. Payment processing is handled by our trusted payment partners who operate their own secure environments. We retain transaction records — including amounts, dates, and payment method references — for accounting and fraud prevention purposes.
Your payment method details must match the name on your 786wen account. Withdrawals to unmatched or unverified payment accounts will not be processed. This requirement exists to protect you and to prevent fraudulent withdrawal attempts.
Know Your Customer (KYC) verification is required before your first withdrawal and may be requested at any time if our security systems flag unusual activity. The verification process typically requires you to upload:
KYC documents are reviewed by our verification team and stored securely. They are not shared with third parties except where required by applicable law or financial compliance obligations. Document images are encrypted at rest and access is restricted to authorised personnel only.
If your KYC documents cannot be verified — for example, due to image quality or mismatched details — our support team will contact you to assist. Accounts that fail or refuse verification will have withdrawal functionality suspended until the matter is resolved.
786wen uses cookies and similar technologies to operate the platform effectively. Cookies are small text files stored on your device that help us recognise your session, remember preferences, and understand how the platform is being used.
We do not use third-party advertising cookies or tracking pixels that follow you across unrelated websites. You can manage or delete cookies at any time through your browser settings. Disabling essential cookies may affect platform functionality, including your ability to stay logged in.
786wen does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your information only in the following limited circumstances:
All third parties who process your data on behalf of 786wen are bound by data processing agreements. They may only use your data for the specific purpose for which it was shared and must maintain appropriate security standards.
786wen implements technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security practices include:
Despite these measures, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact our support team immediately so we can take protective action. You are also responsible for keeping your own login credentials secure and not sharing them with others.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general terms:
When data is no longer required, it is securely deleted or anonymised. If you close your account and request deletion of your data, we will action this request subject to any legal retention obligations we are required to meet.
786wen is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the platform in any way.
If we discover or are notified that an account has been registered by a person under 18, we will close the account immediately, delete the associated personal data to the extent legally permissible, and return any deposits where possible. Parents and guardians are encouraged to use parental controls and device restrictions to prevent underage access to gaming platforms.
786wen may send you promotional communications — including bonus alerts, new game announcements, PSL season promotions, and VIP tier updates — by SMS, email, or push notification, but only where you have given your consent to receive these at registration or through your account settings.
You can withdraw your marketing consent at any time by updating your preferences in the account settings section or by contacting our support team. Opting out of marketing communications will not affect your ability to use the platform or receive service-related messages such as withdrawal confirmations, login alerts, or KYC request notifications.
From time to time, 786wen platform pages or communications may reference third-party services such as payment providers. Once you leave the 786wen platform and access a third-party service, this Privacy Policy no longer applies. We are not responsible for the privacy practices of third-party websites or applications. We encourage you to review the privacy policy of any third-party service before providing them with your personal information.
786wen may update this Privacy Policy from time to time to reflect changes in our data practices, technology, or applicable legal requirements. When material changes are made, we will notify registered players via their registered contact number or email address, and the updated policy will be published on this page with a revised effective date.
Continued use of 786wen following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you disagree with an update, you may contact support to discuss your options, including account closure.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, our support team is available 24/7 via live chat on the 786wen platform. You can also reach us by email — our contact address is displayed in the footer of this page.
For data access, correction, or deletion requests, please have your registered account username and contact number ready. We aim to respond to all data requests within a reasonable timeframe. For responsible gaming-related data requests — such as self-exclusion records — please visit our Responsible Gaming page or contact support directly.
This Privacy Policy was last reviewed and updated in 2026. It applies to all 786wen accounts registered in Pakistan. Your continued use of the platform confirms your acceptance of this policy.
Your data is safe with us. Create your free account today and enjoy Fish Games, Bingo, Live Casino, and Cricket Betting — all in PKR with JazzCash, Easypaisa, and Raast.
18+ only. Please play responsibly and within your personal budget.